The Contacts page is a database of all your contacts, such as suppliers and customers. Using this page you can add, view and edit contacts, archive inactive contacts, or filter them by customer, supplier, or groups that you can create yourself.

Learn how to use Groups and how to add and edit a Contact.

How do I find my Customers and Suppliers ?

  • To navigate to the page, select Contacts from the sidebar menu.

  • To view a list of customers and/or suppliers, select one of the three tabs at the top of the screen.

Note: Haibooks automatically allocates a contact to a Customer and/or Supplier Group, depending on the nature of the transactions you have made with the contact. For instance, if you've received a bill from a contact, Haibooks will assign the contact as a supplier. You can’t assign a contact to the Customer or Supplier Groups manually but the same contact can be in both groups.

How do I create a new Group ?

  • Select Groups

  • Select New Group from the drop-down menu.

  • Enter new group name.

  • Select Create Group.

How do I Add a Contact to a Group ?

  • Tick the tickbox next to name and contact person at the top left. If you wish not to add all contacts to a group then just tick the ones you do.

  • Select Add to Group.

  • Select a group from the list.

  • Select Save. 

How do I Deactivate a Contact ?

Deactivating a contact will archive it, which means it will be disabled. You won’t be able to create any new transactions for it. When you deactivate the contact, you can still view or edit it and it will still be listed in reports.

To deactivate a contact:

  • On your Contacts page select the button with three dots under Actions of the contact you wish to deactivate.

  • Select Deactivate.

  • If you wish to do deactivate multiple contacts at the same time in bulk, then tick the tickbox at the top left and tick the ones you wish to deactivate. Select Deactivate.

How do I Export the Address Book ?

  • On your Contacts page select the button with three dots next to the search bar.

  • Select Export all data.

By default, your file will be saved into the selected downloads folder of your browser.

How do I Import contacts into the Address Book ?

  • On your Contacts page, select Import.

  • You’ll be taken to the Import your Contacts page. Follow the 3-step instructions on the page. Download the hAIbooks Excel template file. Adjust the template and upload a new file.

The hAIbooks Excel template file contains the correct column headings required to import your contacts data. It’s important that you don’t change the column headings provided in the template, otherwise the import won’t work.  

  • Select Import Contacts when finished.

Note : if the Upload button is inactive, check to see if that the file you’ve selected is in the correct format. The correct file format  is .xlsx or .xls.

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